Shipping policy
Shipping Policy
Processing Time
• All orders are processed within 3 business days (excluding weekends and holidays) after receiving payment.
Shipping Locations
• We currently only ship within Puerto Rico and the United States.
• We do not offer international shipping at this time.
Shipping Rates & Delivery
• All orders are shipped via USPS.
• Shipping rates are calculated at checkout based on your location and order weight.
• Estimated delivery times:
• Puerto Rico: 1-3 business days
• United States (Mainland & Territories): 1-3 business days
Tracking & Updates
• Once your order has shipped, you will receive a tracking number via email.
• Please allow 24-48 hours for tracking updates to reflect.
Lost, Stolen, or Delayed Shipments
• We are not responsible for lost, stolen, or delayed packages once they are in transit.
• If your package is missing, please contact USPS and provide your tracking number.
Returns & Exchanges
• If you receive a damaged or incorrect item, please contact us at support@solinvictusclo.com within 7 days of receiving your order.